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Refunds and cancellation

Effective 7 October 2026

Weekbird plans are sold by Dodo Payments, our Merchant of Record. Dodo charges your card, sends your invoice and pays out refunds. This page sets out when you get one.

Free trial

  • Paid plans start with a 7-day free trial. A payment method is required.
  • Cancel any time during the trial in billing settings and you will not be charged.
  • If you do not cancel, the plan you chose starts when the trial ends and the first payment is taken.

Cancelling

  • Cancel renewal any time in the app: Settings, Billing. Monthly and annual plans work the same way.
  • You keep access to your plan until the end of the period you have paid for. After that, the subscription ends and is not charged again.
  • Cancelling does not delete your workspace. You can export or delete it separately.

14-day refund on your first payment

  • If you are not happy, you can get a full refund of the first payment for your workspace's plan, monthly or annual, within 14 days of that payment.
  • Request it in Settings, Billing, or email hey@weekbird.app.
  • Your access for that period ends once the refund is confirmed. Cancel renewal too if you do not want the next period.
  • Renewals, plan changes after the first payment and later subscriptions on the same workspace are not covered by this refund.

Other refunds

  • Billing mistakes: if you were charged twice, charged the wrong amount, or charged after you cancelled, we refund the difference.
  • Service problems: if Weekbird was unavailable or a paid feature did not work for a substantial part of a period, contact us and we will offer a fair refund or credit.
  • Removed features: if we remove a material paid feature during your paid period, you can cancel and receive a pro rata refund of the unused time.
  • Refunds go back to the original payment method. Your bank may take 5 to 10 business days to show it.

Your legal rights

This policy does not limit rights you have under the law where you live, including any right to withdraw from a purchase. If you buy as a consumer in the EU or UK, the 14-day refund above gives you at least the time the law allows to change your mind.

Questions and disputes

Please email hey@weekbird.app before raising a dispute with your bank. Dodo Payments also handles invoices and payment questions under its Buyer Terms.